Customer Feedback and Ideas

Users currently can't do much if their idea doesn't fit in a predefined category. 

One possibility is to let user type tags with autocomplete with common ones. Otherwise, allow users to type what they think the category should be called when they choose Other (with autocomplete for common ones). This way, admin can know what are up and coming new categories to add to their portal site

Cobalt's idea page shows nothing when not logged in instead of a required login page. It can give illusions that the ideas page is not used

It really isn’t intuitive to click on the idea title to get to the comments, users should simply be able to click on the ‘0 comments’ or ‘5 comments’ as a hyperlink to the comments section of the idea. 
 

At the feature level, PMs require the need to publish outside the CRM (I.E., SP etc.). the report must be accessable to all.

It appears the feedback search only considers the first term... it should consider all terma in the idea field.

1. Test Portal fields

2. Provide friendly and informative errors

Also in CRM, when we trie to delete an item with an exiting relationship or security... (cascading blah blah blah). Can we change the message??

Within CRM, the seacrh field only looks at the NAME field --- it should extend to others as well.

Button is default choice after initial search. Users are likely to want to search again. Switch to search?

Can this be used to update fields? PM's can sometimes manipulate excell sheets faster... Once revised, could the simply import the new data?

It would be great to provide not only an external report, but also a dynamic one (i.e., updates automatically)